What if my employer refuses to pay for overtime?

Working overtime is a common reality for many employees in Dubai and across the UAE. Whether to meet tight deadlines or manage increasing workloads, extra hours are often part of professional life. However, what happens when an employer refuses to compensate for overtime work? This issue is more than just a workplace grievance — it touches upon your fundamental rights as an employee under UAE labour law. Understanding your options and the legal protections available is crucial for safeguarding your interests.

In this article, we explore the legal framework governing overtime pay, the responsibilities of employers, and the steps you can take if your employer refuses to pay for overtime. We also discuss how labour lawyers in Dubai can support you through this process to ensure your rights are upheld.

Understanding Overtime Pay Under UAE Labour Law

The UAE Labour Law establishes clear provisions regarding working hours and overtime compensation. Typically, the standard working hours are capped at eight hours per day or 48 hours per week. Any work performed beyond these limits qualifies as overtime and is subject to additional pay.

According to the law, employees must be compensated for overtime work at a rate of at least 125% of their regular hourly wage. This premium reflects the additional effort and time employees invest beyond their standard schedules. For work performed during official holidays or rest days, the compensation rate rises to 150%.

Employers are legally obligated to comply with these regulations and provide due payment for all overtime hours worked. Failure to do so not only violates labour laws but also undermines employee morale and trust.

Why Employers Might Refuse to Pay Overtime

Despite the legal requirements, some employers may refuse to pay for overtime due to various reasons. In some cases, it might be due to misunderstanding or lack of awareness of labour laws. In others, it may stem from deliberate attempts to reduce operational costs. Additionally, disputes can arise over the actual number of overtime hours worked or whether certain duties qualify as overtime.

Regardless of the reason, withholding overtime pay is unlawful and can expose employers to legal penalties. As an employee, it is important to recognize your rights and know the appropriate course of action if faced with this issue.

How to Address Non-Payment of Overtime

Step 1: Review Your Employment Contract and Company Policy

The first step is to carefully review your employment contract and any official company policies regarding working hours and overtime. Some companies might have specific procedures or approval requirements for overtime work and payment. Understanding these details can clarify whether the employer’s refusal is based on a procedural or legal misunderstanding.

Step 2: Document Your Overtime Hours

Maintaining a clear record of your working hours is essential. Keep track of the dates, times, and duration of overtime worked, preferably supported by timesheets, emails, or supervisor approvals. Documentation strengthens your claim and serves as critical evidence if the dispute escalates.

Step 3: Communicate with Your Employer

Before taking legal steps, try addressing the issue internally. Discuss your concerns with your direct supervisor, HR department, or payroll office. Sometimes, non-payment results from administrative errors that can be corrected through open communication. Present your evidence and politely request the due overtime payment.

Step 4: Seek Assistance from Labour Authorities

If internal discussions do not resolve the issue, you can escalate the matter by filing a formal complaint with the Ministry of Human Resources and Emiratisation (MOHRE) or the relevant labour department. These authorities are responsible for enforcing labour laws and mediating disputes between employees and employers.

Filing a complaint initiates an official investigation, and the labour department can summon the employer to respond. In many cases, this leads to a settlement without needing court intervention.

Legal Recourse: When to Consult Labour Lawyers in Dubai

If your employer continues to refuse payment despite interventions by labour authorities, or if the dispute involves complex legal matters, consulting experienced labour lawyers in Dubai is advisable. These professionals specialize in employment law and understand the intricacies of UAE labour regulations.

Labour lawyers in Dubai can provide several valuable services:

  • Assessing the strength of your claim based on evidence and legal standards

  • Advising you on the best course of action to recover unpaid wages

  • Representing you in labour courts or arbitration proceedings

  • Negotiating settlements on your behalf to secure rightful compensation

Their expertise ensures that your case is handled efficiently and increases the chances of a favorable outcome.

What Are Your Rights if You Face Retaliation?

One concern employees often have when raising disputes about overtime pay is the risk of retaliation. This might include unfair treatment, reduction in work hours, or even termination. UAE labour law prohibits employers from penalizing employees for exercising their legal rights.

If you experience any form of retaliation, this constitutes an additional legal violation. In such circumstances, consulting labour lawyers in Dubai becomes even more critical to protect your employment status and pursue claims for damages if applicable.

Common Challenges in Overtime Disputes

Several challenges may arise when dealing with overtime non-payment:

  • Disputes over whether work qualifies as overtime: Some employers might argue certain duties are part of regular work hours or managerial roles exempt from overtime pay. Understanding how the law defines overtime is key.

  • Lack of proper record-keeping: Without accurate timesheets or attendance records, proving overtime work can be difficult. Employees should strive to document their hours independently.

  • Contractual variations: Certain employment contracts may have clauses that differ from standard labour law provisions, especially for senior or specialized roles. However, any clause that violates the law can be challenged.

Having legal support helps navigate these complexities and ensures employees do not lose out on rightful compensation due to technicalities.

Protecting Yourself from Overtime Payment Issues

To minimize the risk of overtime disputes, employees should take proactive steps:

  • Always request prior approval for overtime work when company policy requires it.

  • Keep a personal record of hours worked beyond regular shifts.

  • Familiarize yourself with your employment contract and the UAE Labour Law provisions regarding working hours and overtime.

  • Maintain professional communication with your employer regarding any overtime concerns.

Being informed and prepared reduces conflicts and empowers you to address issues effectively.

The Importance of Knowing Your Rights

Understanding your rights related to overtime pay is crucial in protecting your income and workplace dignity. Many employees hesitate to assert these rights due to fear of losing their job or damaging professional relationships. However, the UAE legal system provides multiple avenues for dispute resolution and safeguards employees against unfair labour practices.

Employers who respect labour laws create a positive work environment and promote productivity and loyalty. Conversely, those who fail to comply risk legal consequences, financial penalties, and reputational damage.

Conclusion

If your employer refuses to pay for overtime, you are entitled to take action. The UAE labour laws clearly mandate overtime compensation and provide mechanisms to address violations. Starting with clear documentation and internal communication, you can escalate your claim through labour authorities and, if necessary, enlist the assistance of labour lawyers in Dubai to enforce your rights.

Seeking legal advice early can prevent unnecessary delays and strengthen your position. Remember, your time and effort deserve fair compensation, and the law is on your side. By understanding the framework and your rights, you can confidently navigate overtime disputes and secure the remuneration you deserve.